We have always believed that strong technical support pays long-term dividends by re-assuring the customer that the product is sound, cost effective and reliable. It gives confidence that the customer’s investment in the product was well made and can, in fact, augment both front and back-end sales.

 

The company maintains an effective service team to support the products that are sold and provide the following activities:

 

• Onsite Consultancy for System Sizing, Provision of Design Specifications, Technical Reports and Supporting Documentation.

• CAD Support Facilities incorporating Solidworks 3D System Modelling to support newbuilding installation and system retrofits.

• System Health Checks and Pre-Upkeep Management Assessments prior to Refit.

• Startup and Commissioning of new equipment.

• Onsite Trouble Shooting and Rectification under Warranty.

• Equipment overhaul, service and repair of Vacuum Toilets, Interface Valves, Pumps and Control Panels. 

• PLC programming and diagnostics.

• Onsite training programs.

 

Our engineers are fully qualified to work on both Commercial and Military Vessels Worldwide. The engineers are also OPITO BOSIET certified to enable mobilisation to Offshore Platforms and CONDO trained for Military Deployment.  

    

Our company insurance covers all range of activities to enables our engineers to work globally. All work is conducted within the scope of our current accreditation to BS EN ISO 9001:2008.